Frequently Asked Questions
Everything you need to know about PRAI Beauty products, shipping, and our age-defying formulas.
Are PRAI Beauty products cruelty-free?
Yes, we are proud to be Leaping Bunny certified. We never test our products or ingredients on animals, and we are committed to animal welfare through our PRAI for Paws initiative.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order has been dispatched from our warehouse.
What is your return policy?
We want you to love your skin. If you are not completely satisfied with your purchase, you can return the product within 30 days of receipt for a full refund, minus shipping and handling fees.
Can I use PRAI products if I have sensitive skin?
Our formulas are designed to be gentle yet effective. However, we always recommend performing a patch test on a small area of skin or consulting with a dermatologist if you have specific sensitivities.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and the UK. Shipping rates and delivery times vary by location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and interest-free installment options like Afterpay.